Though physicians are typically the ones that provide care and spend the most time with the patients, it would not be possible without having a powerful TEAM in place to support you and the practice. Your TEAM is arguably the HEART of your medical practice and they play a crucial role in the overall picture.
So, how do you keep your TEAM motivated, energetic, and performing at their highest level? We at Integrated MedReps, LLC, a healthcare marketing company provide many useful tools and initiatives to keep your TEAM operating efficiently and effectively, while knowing full well they are appreciated for their contributions to the practice.
Fortunately, there are many ways to inspire your TEAM that actually cost little or no money at all. Below are four ways you can inspire your TEAM while keeping money in your pocket, which is always a nice thing!:
1. Encourage input. Ask your TEAM what they think before you make decisions that will affect the feel or vibe of the entire office. You will benefit from the fresh ideas and different perspectives of your TEAM and they will feel like a valuable contributor.
2. Express appreciation. And do it often! Tell your TEAM how much t
hey mean to you and how grateful you are to have them. Money goes a long way for people, but only so far. Positive reinforcement is a powerful thing, and is often the motivator many need but often do not receive.
3. Celebrate, even in small ways. Take time to celebrate your TEAM’s birthdays, anniversaries, and other special occasions.. Something as simple as a cake or cupcakes and a card signed by every member of the TEAM will be magical in the eyes of the recipient. It does not have to be elaborate; It is the thought that counts…IT REALLY IS!!!
4. Make time for “facetime”. What does this mean? Take some time to speak to your TEAM members on a personal level. Though there are personal boundaries that should not be crossed, talking to a TEAM member about a recent movie you saw, a sports event, or anything else not directly work related will strengthen your rapport immensely, ultimately leading to a positive work environment for all.
So, these four ideas may seem very simple and they are, but the important thing is to ensure you follow through with each all the time. The bottom line is that your TEAM is a key component of your medical practice and it is extremely important they know that you appreciate them. When they are happy, you will notice a more productive environment that will feed off of itself and your medical practice will thrive. Remember, you cannot build a structure without a foundation, and your TEAM is that foundation.
By: Robert Wagner
Director of Training and Development